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Staff

John Sterner regards clients' financial security among the most important issues – and so does his team of professionals that are focused on understanding and serving each individual client.

Call whenever you have a question, concern or need.  John and his team are eager to help and committed to providing the best customer service possible.

 

Elizabeth A Palmer
Director of Marketing and Client Services
beth.palmer@nmfn.com
(423) 385-1412

As the Director of Marketing and Client Services, Beth supports John in helping you achieve a secure financial future.  She is committed to providing top-quality customer service by following the principles of competency, integrity, and follow-through.

Beth graduated from Bryan College in 2007 with a B.A. in Communication Studies and has been working with John since August of 2007.  She enjoys living in Chattanooga with her husband, Rob.

Beth is a registered representative of Northwestern Mutual Investment Services, LLC and holds Tennessee licenses for life, health, and long-term care insurance.  She is a great resource for questions or information regarding a client accounts and policies.

How can Beth help you?

  • Assist in investment account related questions and requests
  • Scheduling appointments
  • Assist in questions regarding policies

 Elizabeth A Palmer
Amy E Shuff
Administrative Assistant
amy.shuff@nmfn.com
423-385-1413

Amy has been with John's team since April 2011. She completed her bachelor's degree in Business Administration in 2004 from The University of Tennessee at Chattanooga.  In 2009, Amy earned a Masters in Business Administration from Bryan College.

Amy is responsible for submitting applications, scheduling medical exams, handling billing accounts, and assists in completing the underwriting process.  She is a vital part of John's team and is eager to help our clients with all of their service needs.

How can Amy help you?

  • Coordinate paperwork
  • Assist in billing questions and requests
  • Coordinate insurance exams
  • Assist in questions regarding policies

 Amy E Shuff